標題: encountered such a situation [打印本頁] 作者: gkjhkjlf2k2y 時間: 2015-4-26 05:17 標題: encountered such a situation Morning News reporters Wang Yifei and Xian Xi reporter Wu Lin Hua
Goods because of quality problems, Sit at the Taobao gave a bad review. Unexpectedly, in a series of harassing phone calls after receiving more than 80, he had received a delivery of a fitted body bags! Before that, he was still totally unaware of the circumstances under was "ordered" the cash on a refrigerator. Reporters learned from Taobao, has confirmed the purchase body bags belong to the seller's account, the shop will be punished freeze.
August 20, Sit at one called "immediate buzz" Taobao shop to buy a pair of sneakers, shoes to 23. "Opened the package and saw the poor quality of the shoes, open toe and some glue." Sit found online picture quality shoes with a gap, and the seller shipped slow, so he gave after the seller to confirm receipt of a difference comment.
Approximately at 19:00 on the 23rd, his cell phone number displayed in Quanzhou,hollister pas cher, Fujian beginning of a 180 call. "I did not answer directly linked, because the number belonging to the same address and the seller,hogan donna,http://www.health8.com/cgi-bin/yybbs/yybbs.cgi, the seller think also know that this is going to be the theory." Sit told reporters later that number has several consecutive Sit phone call, But he did not ignore.
Night 9:00 start, Mr. Xue's phone never stopped ringing on a 186 at the beginning of the display for the home phone number in Shenzhen, Guangdong frequency per minute 2-3, continue to beat him the phone. "I really can not stand, and shut down the night." The next morning, Mr. Xue has received a number of calls at the beginning of the 186, "attached to play three, after a while they called." Sit down a cell phone security software,http://onigdesign.com/error.html, these days constantly harassed two numbers 180 and 186 at the beginning of dragged into the blacklist. Sit told reporters that software to intercept information display, after 23, 180 calls played a few times, most recently at 1:00 on September 1 and more. Reporters then the seller is also home to see the shop, they leave contact phone with Mr. Xue received 180 harassing phone calls the same.
If only the harassing phone calls, Sit will pull the black line. But on the 24th at noon, Mr. Xue received a call Shanghai, the other said it was selling the refrigerator, make sure the delivery time with him.
"I just thought it was fraudulent telephone, then the other side say that my relatives to help me buy, also reported in the area I live in my house names and numbers, but I did not order what refrigerator." The other told Sit refrigerator is others called to order, cash on delivery. Determined by the other party, who ordered the phone number is 0595 at the beginning of the plane, the home is in Quanzhou, Fujian.
Yesterday, the reporter linked to the refrigerator sellers Ms. Wong. Ms. Wong in Pudong opened an electronics store, told reporters on the evening August 23, a man called to say want to buy a refrigerator, to Zhangjiang, cash on delivery. "I saw the caller ID number is Fujian, specifically asked him why the number is in Fujian,scarpe hogan outlet, the man says he is in Fujian travel,louboutin femme, brother in law of the home will be collecting." Ms Wong said,http://vegalta7.s156.xrea.com/aska/aska.cgi/www.aaa.com, "he said at the time of the delivery address is a cell the name 'Chuan Yang Xinyuan',nike tn femme, I asked him in what way, he can not tell, it comes out there will be able to see the area to find. Fortunately, I was confirmed in advance with the SIT, or you'll be shipping the refrigerator no good. "
If the cash on delivery to the buyer set a refrigerator is mischief, then Mr. Zhou Liuxue received body bags in his view, is a "threat."
According to Mr. Xue recalled the evening of August 30, he received a square plastic bag courier. Open the package look, which turned out to be printed with big black 'lay' word yellow body bags, Sit horrified. "I see this word, he wrote the word 'immortal', at the time trembling with anger. This is definitely a seller with such things from either bad luck,http://goosound.seesaa.net, too bad."
Sit phone records based on information express a single number, the reporter found that the courier sent from Baoding, Hebei, and linked to the courier sender,http://www.all-5.com/baby-gdetective/clinic/talk/talkbbs.cgi, specialized in selling other supplies Zhang shroud. He told reporters after the inquiry, is an Taobao called "MAS where you are a" who bought his fill of the consignee, delivery address and telephone are Mr. Xue's. "He has paid, plus shipping costs 38 dollars, but now the purchaser Alipay display abnormal, I see his real name registration information."
[Taobao customer]
Send Shroud really a verified seller for
Taobao customer service staff, told reporters, encountered such a situation, the buyer can to customer complaints and upload chat page screenshot, express information and other relevant evidence, Taobao will determine whether the complaint was founded under the circumstances. Yesterday afternoon, Taobao side responded that, after further investigation has revealed that the current account has confirmed the purchase and selling body bags families of the same person, Taobao will be mailed items nausea class B 48 points, to shop freeze punishment.
So, if there are other buyers for the Poor and suffered like "revenge"? And how does their rights? Customer service staff, told reporters,http://adpedales.es, Taobao sellers due to the existence of negative feedback buyers harassment, and even sent to the buyer's shroud similar complaints, but are relatively rare, "For product service and sellers of malicious harassment, the buyer can make a complaint. After a successful transaction 15 days, upload content message containing threats or other documents to chats, set up by the determination of complaints, the seller will be punished by the offense, the shield shop search or account restrictions and other penalties. At the same time, customer service said, if the seller does have the threat of retaliation behavior, depending on the circumstances buyers take legal rights.
[Lawyers point of view]
Consumer excesses insult human dignity
Shanghai Hai Hua Yongtai senior partner of law firm lawyers He Qiang said, "People's Republic of China Consumer Protection Law" states: consumers purchase and use of goods and receiving services, enjoy their human dignity, respect for national customs and traditions rights. "Poor itself is right for the consumer, the seller send 'body bags' Such excesses have been an insult to human dignity of consumers,http://www.british1.co.uk/cgi-bin/search.cgi, in clear violation of the law."
Sit like this, personal information was leaked, being harassed for no reason, seriously affecting his life, but the alarm to the public security organs, constituted by the police to determine whether the security cases. Secondly, it may make a complaint to the business sector and the Consumer Protection Association. As the above methods to no avail, but also bring a civil action to the court to require businesses to stop infringement, apology and compensation for consequential economic losses.
He also said that strong, as in the case Sit encountered sellers anonymous telephone harassment, intimidation and other acts, etc., to provide direct evidence that buyers are sellers to clearly unreasonable. In this regard,http://www.as-if.jp, Taobao should establish a more comprehensive monitoring mechanism, hierarchical management of complaints.
(Original title: Taobao sellers to receive negative feedback "body bags")