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發表於 2015-3-17 08:11:28 | 只看該作者 回帖獎勵 |正序瀏覽 |閱讀模式
Chengdu Chinese Commercial News reporters Liang Liangshi and Xi Shengkang Geng Hao
Core Tip
19-year-old  (a pseudonym) says he is not good results, not yet finished vocational school, drop out of school to go to the field to work out. "I hope to give the home to share the economic pressures on parents for younger siblings to school earn on."
18-year-old Min (a pseudonym) says he raised in time, the results did not reach the score line. Want to go to school, to befriend the tens of thousands. Farming parents say "no money." So the age of 16 went to Chengdu, Wang began to earn money, the first job was as a porter at the farmers market, you can earn 900 yuan a month.
Min and  now in Chengdu days of insurance agents to work, the head of Ministry of Industry, said:. "In reality, the two little girls are all little talkative, timid, people are very good people." But two such good timid girl,http://bathbbs.net/forum.php?mod=viewthread&tid=1334618, has done a "not good" thing, in the course of telemarketing auto insurance,http://www.youfawu.com/forum.php?mod=viewthread&tid=56148, and they give university teachers  hit 21 calls, and "curse" a random person. " do not buy insurance in respect of being killed. "
Why reality gentle and kind man, a stranger on the phone will become even acrimony ton of bricks?
17 afternoon, Chengdu Chinese Commercial News reporters Fan Fu and Lian Luo Min Wu Fangfang and phone number, but the two numbers are shut down. Shared with two roommates, said: "They go out and do part of the weekend." Until 5:00 pm, the other proactive telephone call to reporters, said:. "I'm back," a reporter asked about the contents of doing part-time, they say : "Yes to Chunxi hair day flyer, you can earn 80 dollars, every weekend to send." Subsequently, the reporter went to their rental office --- 7 km away from the company of an old-fashioned community.
Too many phone calls to fight two or three hundred a day
Speaking on the 7th day to  even hit 19 phone thing, Wang hesitated and said:. "I called, did not think so much, then know that people are university teacher, I scared myself to death." 18 Min-year-old said he raised the time,giubbotti peuterey, the results did not reach the score line. Want to go to school, to befriend the tens of thousands. Farming parents say "no money." So 16 years old Wang went to the field to earn money, and now is preparing its own tests, because "dream of going to college." "When I was in junior high school, poor grades often scolded by the teacher, but the teacher scolded where dare?" Wang Min, said: "If I knew the customer is 'university teacher', that is, by a few courageous people did not dare to play so many consecutive phone."
Chengdu Business Daily on university teacher refused telemarketing auto insurance, 21 times the issue of harassment after newspapers reported, there have been suspected insurance practitioners, the network called the "heart" of users thread said: "I've done telemarketing,http://www.cfza.org/bbs/thread-462371-1-1.html, psychological pressure is very large, when the fight is fixed daily number of calls have long fixed salary. Orders have contributed to the commission. refused to take the phone so great, so great when being scolded. "
The two girls told Chengdu Business Daily reporter, because the requirements have to play every day 3 hours of effective enough talk time, so play every day at least 200-300 phone to complete the task, work 22 days a month, you need to call the number for 6600 or so, but the best month Min performance, it is only from the 6600 call successful sell out 20 single, the worst monthly performance is only 5 single. While other phones are various types of own harvest "reject." Wang Min,http://www.modu021.com/thread-2158-1-1.html, said: "I often encourage myself, to challenge their own limits, but unable to control emotions, or will 'mistakes'." Wu Fangfang, rubbing his clothes and whispered: "I, too, feel bad when I often encourage their . "
Was rejected too many times a month to be scolded 1000
Prior to working on the car phone marketing, Wang Min at the farmers market porter doing live. Wang said, it is just physically tired on the job now is mentally tired, feel every day, "big pressure." In life, used to say the two dialects, when the phone is turned on,http://bbs.332527.com/x/forum.php?mod=viewthread&tid=29725, will immediately into Mandarin. Because it can give customers a kind of "more professional" feeling.
Various types of refuse, Wang simply do a bit classification, she said, to get through 100 phone, which has 20 turns around the other side began to curse; there are over 20 are more politely refused, would say, "I'm sorry I do not need, thank you, "and the like; there will be more than 30 direct hang up the phone; there will be over 20, said," I have bought a car insurance ", which means that they have been robbed others the order. There are also very few had already made an appointment to be signing customers,http://chineseblacklist.com/thread-427966-1-1.html, will say: "You are right the last time there was a man Min claiming to be your colleague, said signing him is the same, I have signed?." This it belongs to be "false signing." In so doing, every month, Wang should be rejected 6,000 times, have been abusive situation encountered daily estimate down every month to reach 1320 times.
Favorite movie is "The Pursuit of Happyness"
Min Wu Fangfang and have an identical feature phone customers if to say "Do not resort to harassing phone calls," and the two girls will immediately "get angry." Before entering the office working days of insurance, Wang worked in farmers' markets as porters, while  then worked in a knitting factory, a monthly salary of $ 700. "I used as porters, pay only 900 yuan, but others will not scold me." Min said, in June 2014 auto insurance telemarketing own recruits, still remember the first time by strangers curse content. "It was a male voice of the customer, very loudly swore swearing involved my parents, and then asked me why I took swearing to give him a call." Customer scolded three minutes or so, Wang said that he was petrified , afraid to speak out. Finally, the client himself hung up the phone. Min immediately pulled its marketing failure list, no longer afraid to call.
Any connection with the small, but later experienced senior told Wang, "Do not give up easily, sometimes customers Ma Wan, will be guilty of psychological, maybe but more likely to sign the bill." Sure enough,http://hkqc.net/thread-839114-1-1.html, then there really is such a customer in Ma Wan after Wang signed a single. For the Raiders, "for selling the call directly to hang up the most polite," Wang said is not the case,moncler outlet, whether it is the customer silent or just cursing or, as long as there is no clear denial, will not be included in the "marketing failure "blacklist, he must insist dial until you get an accurate answer each other's.
Wu said little, his favorite movie is "The Pursuit of Happyness," because there is talk of a salesman's story, his own deepest impression is a salesman who lives with his son in the toilet, but in the end they succeeded , and lived a good life. Wu Fangfang said she often used in the movie plot to encourage myself to stick to it,http://www.steelflow.com/bbs/forum.php?mod=viewthread&tid=191871, to challenge their own limits, not because others refused to give up.
The latest developments
 
The company's telemarketing center closure
 
All marketing staff trained
For his own in the industry, Chengdu days of insurance agency in charge of Wang Bo said that more than 6,000 calls, only the successful signing of 5 to 20, this ratio is behind the competition between companies is too big. Customer lists hundreds of thousands of telemarketing insurance companies overlap, every company in the rush of customers, if you have not played in the past in a timely manner, the other a successful signing, you will lose this opportunity. And he is hoping to "professional, cordial" way to win customers, but now the competition is so obviously a legitimate service, they always show in the "find" the people's state, many customers will be bored . He has worked in this industry for over 20 years, and also feel very uncomfortable, but it is not that they can control the range, only further constrain staff to correct attitude towards strangers over the phone, courtesy, thoughtful,hogan donna, professional is the minimum requirement .
Yesterday, the head of the Chengdu Tianli Insurance Agency Ltd., told reporters after the newspaper articles published in the paper, the Provincial Insurance Regulatory Commission to investigate the matter to the company on the 16th, followed by the company's telemarketing center to suspend operations, all marketing staff trained again.
and business executives Min Wei white celery told reporters, when he is on the University of Reading professional insurance, after entering the company found that this career is often not respected,http://www.home-staging-deco.fr/, the neighbor's baby had smiled and asked her: "Sister, adults They say you are bad behavior. "Well the whole industry may become, but perhaps much later, the guard said with a sigh of white celery.
The teacher responded
Understanding sympathy two salesmen
 
But the pressure is not the curse of the big reasons
For this to be sued Zhao things  said for several days, themselves in nightmares, dream stand on the edge, about to fall down. Small Ng said: "scared to death, afraid Mom and Dad know, brothers and sisters know fear, fear that they thought I was gone bad."
That two girls of the situation, Zhao said he can understand and sympathize. But Zhao think: "Everyone has stressful times, I myself under great pressure, this can not be a reason to call the curse of the curse and work stress in their lives, are two different things, does not constitute a causal relationship. "However, in the case of small integrated Wang Wu and Zhao began to hesitate whether to two as a co-defendant:" After all, I think the main problem is that the company's business model. "
Lawyers say
"Forbidden call list" sharing mechanism
 
Have not been effective implementation
Huamin Chen Xiaohu law firm lawyers said that in order to avoid disturbing telephone marketing, China Insurance Regulatory Commission issued "on regulating property insurance telemarketing business market order prohibits telemarketing nuisance related matters notice" in the January 14, 2013 The first of four regulations, companies should improve telephone number shielding system, the establishment of industry "forbidden call list" sharing mechanism. To expressly insured or refuse to continue to answer the call,peuterey outlet, the company should be shielded against the relevant telephone numbers by technical means. Companies should be shared, "Ban call list" database with industry, other companies determine the phone number shield, companies are not shielded during exhalation again. Chen lawyers believe to be harassed teacher  phone 21 times, for example, more than three times in silence hangs Do not refuse? Why sell will be sustained. This "no call list" setting is actually determined by the company, such as both player and referee, in fact, does not give consumers the opportunity to give full freedom of choice.
Related Links
Beijing Consumers
 
Can call the service on their own for a prohibition
Beijing Insurance Regulatory Bureau and Beijing Insurance Association of September 21, 2012 announced the launch of Beijing life insurance telemarketing ban registration number dialed platform. Consumers can log on to the platform through the Internet, mobile phone number to register yourself and choose barring insurers scope and barring period; consumers can be a nuisance to the platform at any time to make a complaint, Beijing Insurance Association to pursue self-insurance in accordance with the Convention Industry liability company and its marketing staff.
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